To provide support to our Cancer Support Advisers through out dedicated support line or in other locations in line with client needs.  You will contact both patients and health care professionals to gather vital information to ensure anyone who accesses our services gets the best possible service.

What will I be doing?

• Listening to concerns or queries that might have arisen following cancer diagnosis with regards to entitlement
• Identifying clients' needs and signposting where appropriate
• Contacting clients and professionals on a regular basis to gather information through a variety of communication methods
• Working closely with Cancer Support Advisers to share good practice
• Undertaking basic administrative duties, including keeping a record of all calls and updating the online database.

Benefits -

• Receive accredited training which can increase opportunities for employability
• Reasonable travel expenses will be paid
• Access to apply for all internal vacancies
• The satisfaction of knowing you are making a vital difference to the work of Tenovus, and in particular the people who access our unique services
• The enjoyment of meeting new people and being part of our Cancer Support Team
• Ensuring those affected by cancer maximise entitlement to benefits
• The opportunity to develop new and existing IT and administration skills
• The chance to gain experience of working for Wales' leading cancer charity